Allow managers to document and coordinate actions concerning the processes they have been assigned. They are responsible for their performance and report to decision makers.
Choose your process managers
Define which management indicators will allow you to forecast when process objectives will be met. These will be easily measurable and enable rapid decision-making to meet the management's expectations.
Define your performance indicators
Measure process efficiency at regular intervals, i.e. the balance between achieved performance and resources used to get this result.
Manage your organization by implementing a continuous improvement system which enables to optimize your management system.
Improve your management system